J.D. Power

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Be the Voice of the Customer

Working at J.D. Power, you’ll be at the center of a worldwide leader of marketing information services, providing an unbiased view of the Voice of the Customer to businesses and consumers alike.
  • When you join the J.D Power team you become more than just a provider of consumer data, your work will play a vital role in improving products, services and ultimately the lives of people around the world. We are headquartered in Costa Mesa, CA with 18 offices worldwide and employ over 800 people globally.
  • J.D. Power has been capturing and analyzing the Voice of the Customer across more than a dozen industries globally for more than 45 years. We operate in key business sectors including market research, forecasting, performance improvement, web intelligence and customer satisfaction.
  • Through our proprietary index model, we identify the many drivers of customer experience, accurately measure and link their impact to business results, and uncover insights to drive results for our clients.
  • At J.D. Power, you’ll work in a flexible, friendly, collaborative environment. We understand the value that our associates provide for our clients and for the firm, and encourage innovative thinking that addresses the latest industry and technological developments.

Opportunities at J.D Power

Jobs in market research, analytics, sales, and business development are a few of the many careers at J.D. Power available to you.

Where are our jobs? Our U.S. headquarters are in Westlake Village, CA, near Los Angeles, with another major office in Troy, MI, near Detroit. J.D. Power has a global business, with Asia-Pacific offices in Beijing, Shanghai, Tokyo, and Singapore, a European office in Frankfurt, and Latin American offices in Sao Paulo and Mexico City.

Portrait of David Kim

Get To Know Our Employees

David, a Senior Director of Global Financial Planning and Analysis at J.D. Power discusses what he enjoys most about his role, the challenges he encounters on a day to day basis, and his life outside the office.

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